Frequently Asked Questions

Read about temporary changes as a result of COVID safety.

I need assistance. How do I sign up for support?

Are you a Caledon resident? If so, call our main number 289-966-1715 to book an appointment with one of our Care Coordinators. If not, please contact a food program within the area you reside in.

I need emergency crisis support right now. Who do I call?

Call 24.7 Crisis Support (1-888-811-2222) or contact 211 for other services in your area.

Can I donate food to the Exchange?

Yes. You can drop off unopened/unexpired food items in the donation bin at the back of the Exchange (55 Healey Road, Bolton). Bin is there any time between Mondays – Fridays, 9 a.m. – 4 p.m.

What food items are most needed?

Food items currently needed the most are: fresh fruits and vegetables, juice boxes, family size juice, kids’ snacks and gluten free items.

Is there any type of food that you do not accept?

*For safety reasons, we do not accept dairy or meat directly from community members. (*These can be accepted directly from grocery stores and restaurants.)

Can I donate new/used clothing or household goods to the Exchange?

We do not accept these items at the Exchange. The Exchange is part of Caledon Community Services. Clothing/household goods, new or used, can all be donated to the Evolve stores on Industrial Road, Bolton. ( These stores are also part of Caledon Community Services. All proceeds support Caledon Community Services’ programs; including the Exchange.

How do I speak with someone specific at the Exchange?

Call our main number: 289-966-1715. Dial the extension of the person you wish to speak with at any time.

Care Coordinators – Coral McMahan x208 / Julia x201
Volunteer Coordinator – Tania Spero x277
Manager – Kim D’Eri x202
Director – Michelle Veinot x211

I want to volunteer at the Exchange. How do I do that?

Contact our Volunteer Coordinator – Tania Casaluci at 289-966-1715 x277 to make the appropriate arrangements.